NG 9-1-1 is best defined as an initiative to update 9-1-1 service infrastructure in the United States to improve public emergency communications services in the ever evolving wireless mobile society. In addition to calling 9-1-1 from a phone, it intends to enable the public to transmit text, images, video and data to the 9-1-1 center.
NG 9-1-1 will change the manner in which calls for service will be delivered to your PSAP and the requirements placed on telecommunicators and first responders. It will require technology upgrades and most importantly a change in the way your PSAP operates.
EMS can help you prepare by providing you with a roadmap to NG 9-1-1 implementation that includes:
- Assessing operations and staffing capabilities for NG 9-1-1 readiness
- NG 9-1-1 technology readiness assessments
- Emergency Services IP Network (ESInet) Design and Implementation
- NG 9-11 Compliant Technology procurement, implementation and Project Management Support
- Geographic Information Systems (GIS) assessments and data layer development
Regionalization of 9-1-1 Service and Technology
EMS understands that everyone is trying to do more with less. There are potential cost savings as well as operational efficiencies to be had through PSAP consolidation, regionalization of 9-1-1 Service and regionalization and sharing of technology between PSAPS.
EMS can help your PSAP or regional group evaluate the potential for regionalization, consolidation, and sharing of technology from the evaluation phase through to procurement, implementation and cutover.
NG 9-1-1 and regionalization pressures are coming quickly. Be proactive, identify your needs and plan for your PSAPs success. EMS can help you through this process every step of the way contact us today.