Communications Center Operations Consulting
Expert services in the planning, design, integration, and management of highly confident emergency communications systems and technology solutions
9-1-1 Information Management System (9IMS) Software
9IMS is a relational database that passively interacts with your 9-1-1 phone switch to collect every 9-1-1 call as soon as it is received by the 9-1-1 Center.
Pennsylvania and New Jersey State Contracts
The services of Essential Management Solutions can be provided through contracts with the states of Pennsylvania and New Jersey
Strategic Planning
& Fiscal Management
Superior service for an emergency call center is a must. Fund management is just as important if you plan to continue offering those outstanding services. We’ll help the funds you have go further.
Next Generation 9-1-1
& Regionalization
NG 9-1-1 will change the manner in which calls for service will be delivered to your PSAP and the requirements placed on telecommunicators and first responders. It will require technology upgrades and most importantly a change in the way your PSAP operates.
System
Development
Allow EMS to use our professional expertise and extensive resources to effectively maximize and improve the overall performance of a PSAP’s daily operating systems and services.
Public Safety Radio
& Technology
You need communications systems and technology solutions to support the critical three minutes of an emergency call. This is where public safety communications is most important. Our professionals will give you the guidance you need.